FAQ
What to expect before your first SOFEN experience.
What is a sensory relaxation session?
It is a quiet, ASMR-inspired experience using carefully paced touch, soft brushwork, smooth tools, detailed hand stimulation and calming sound. The intention is to give attention a gentle sensory pathway away from constant thinking.
Is this a massage?
No. SOFEN services are relaxation and esthetic experiences provided within an aesthetician’s scope of practice. They do not include deep pressure, muscle manipulation or therapeutic massage.
Do I need to experience ASMR tingles?
No. Tingles are never promised or required. Some people notice tingling, heaviness, warmth or sleepiness; others simply feel quieter. The experience can be beneficial as a form of rest even without a specific ASMR response.
Do I have to talk during the session?
No. After a brief consultation, conversation is entirely optional. Many clients choose silence so the mind can follow sensation more easily.
Is it suitable for ADHD or an overactive mind?
Many people who have difficulty switching off find patterned sensory input easier to follow than verbal relaxation instructions. SOFEN does not diagnose or treat ADHD, and results vary, but the experience is designed with busy, stimulation-seeking and easily distracted minds in mind.
What if I am sensitive to touch or sound?
Please tell Natallia before the session. Pace, tools, sound and sensory intensity can be adjusted. You may request predictable touch, fewer transitions, no sound, pauses or a change at any time.
What happens in the facial?
The Signature Sensory Facial includes gentle cleansing and hydration plus an extended sensory sequence for the face, neck, décolleté, hands and arms. Exfoliation is optional and booked separately when appropriate.
What should I wear for the full-body experience?
Wear comfortable clothing. Natallia will explain draping and positioning before the service, and your comfort and privacy are maintained throughout.
Can I receive a session during pregnancy or after a procedure?
Please disclose pregnancy, recent facial or body procedures, active irritation, allergies and relevant medical considerations before booking. The service may be modified or rescheduled when necessary for safety and comfort.
Where are sessions offered?
Location coming soon. Private sessions will be offered by appointment only. Full location and arrival details will be provided with confirmed bookings.
What is the cancellation policy?
Please review the policy shown during Square booking. Because appointment time is reserved specifically for you, advance notice is appreciated for changes or cancellations.
Begin with the experience that feels easiest.
You can share preferences and questions in your booking notes.
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